Infrastructure · Service
Managed IT and monitoring
Alphabetasoft monitors and maintains business PCs and servers, keeps them patched, and provides help desk support on monthly maintenance plans. It is for small businesses in the Louisville metro, Simpsonville and Shelbyville that need IT looked after without hiring a full-time IT person.
- Monitoring
- Patching
- Help desk
Who it's for
- Small businesses without an in-house IT person
- Offices where updates and patches happen "when someone remembers"
- Businesses that can't afford a server going down unnoticed
- Teams that need someone to call when something breaks
What's included
- PC and server monitoring
- Windows updates and patching
- Monthly maintenance plans
- Help desk support
Managed IT and monitoring: common questions
Do I need a full-time IT person?
Many small businesses don't. A monthly maintenance plan covers monitoring, patching and support without a full-time hire.
What does monitoring catch?
Problems such as failing disks, full drives, stopped services and missed updates, so they can be fixed before they cause downtime.
Do you provide onsite support?
Onsite support is available in the Louisville metro, Simpsonville and Shelbyville. Remote support is available for clients elsewhere.
Related services
Talk to us about managed it and monitoring
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